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FREQUENTLY ASKED QUESTIONS

Type of management contract

The signed contract constitutes a short-term rental management mandate, detailing the conditions for the management of your accommodation.

It also includes all the documents required to ensure the effective management of your property.

Management rates

Management fees are calculated on a personalized basis according to the property entrusted, its location, its characteristics and the desired level of service.
They include all our rental management services, with the exception of cleaning and laundry fees, which remain the responsibility of the guests. Our pricing is intentionally flexible to best suit the specific characteristics of each property and the owners' expectations.

Calculating cleaning costs

Cleaning fees, calculated according to the size and configuration of the accommodation, are the responsibility of the travelers and are included in the booking price.

You receive them with the rent and linen fees, then they are paid at the end of the month to the concierge service, along with a detailed invoice.

Why are the cleaning and linen fees entirely paid to the concierge?

The cleaning and linen fees are entirely paid to Concierge Service, which provides the cleaning and laundry service.

The amount paid by travelers is calculated to precisely cover these services.

Rental of the main residence

Renting out your main residence is permitted for up to 90 nights in Luxembourg.

Beyond this threshold in Luxembourg, mandatory training entitled "Regulated Access to HoReCa Professions", delivered by the Chamber of Commerce, is required.

Management of foreign travelers

Booking platforms verify the identity of travelers.

Dedicated software also allows for the automatic completion of the police registration form, required for foreign visitors.

Key handover process

Travelers receive a link to an online guide, accessible throughout their stay.

It contains access information, a description of the accommodation, Wi-Fi details, assistance information, departure instructions, all illustrated with images and videos.

Taxation of income from short-term rentals

A link to an informative article from the Luxembourg tax authorities, dealing with the taxation applicable to short-term rentals, can be provided to our clients upon request.

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