Applicable version for the website www.letz-concierge.lu
Last update: June 20, 2025

At Letz-Concierge S.à r.l., we are committed to respecting your privacy and providing you with a transparent and secure browsing experience on our website.
This policy aims to clearly inform you about the use of cookies when browsing the website www.letz-concierge.lu.

What is a cookie?

A cookie is a small text file that is placed and stored on your computer, smartphone, or any other device connected to the Internet when you visit a website.
Cookies allow the site to recognize your device, remember certain information, and facilitate your browsing experience.

Why do we use cookies?

We use cookies for the following purposes:

Strictly necessary cookies (mandatory)

• Ensure the technical operation of the site (security, access to restricted areas, contact forms, etc.)

• These cookies cannot be disabled in our systems.

Performance and audience measurement cookies (e.g., Google Analytics)

• Help us understand how visitors interact with the site (pages visited, time spent, technical errors)

• This data is anonymized and used solely to improve the quality of the website.

Functional cookies

• Allow us to remember your preferences (language, user choices, etc.) for a personalized experience.

Marketing and targeting cookies (not enabled by default)

• Used to display relevant advertisements on other websites based on your previous browsing activity

• The website currently does not use third-party advertising cookies, but reserves the right to do so in the future with your explicit consent.

Cookie consent and management

When you first visit our website, an information banner appears, allowing you to accept, refuse or customize the use of cookies.
You can change your preferences at any time by accessing our [cookie preference manager].

Disabling via your browser

You can also configure your browser to refuse or delete certain cookies.
However, this may affect some features of the website. Below are links to cookie settings for the most common browsers:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

Cookie retention period

Cookies are stored for a maximum of 13 months from the time they are placed on your device.
After this period, your consent will be requested again.

Protection of personal data

Some information collected via cookies may be considered personal data (e.g., IP address, unique identifiers).
We process this data in accordance with the GDPR and our [Privacy Policy].

Contact

If you have any questions about our cookie policy or data protection:
Letz-Concierge S.à r.l.
Email: welcome@letz-concierge.lu